List of sub-processors
The Processor entrusts the processing of personal data to the following entities:
| lp. | Processor | Address details | Contact details | Scope of the entrusted data | Purpose of the entrustment |
|---|---|---|---|---|---|
| 1. | Leadoo Marketing Technologies Ltd. | Lintulahdenkuja 10, 00500 Helsinki, Finland | [email protected] | name and surname, e-mail address, telephone number, Contact ID, IP number, location information, online behavioural data of data subjects | Support in the provision of customer and technical support services, as well as the integration of solutions provided by Leadoo with the Manago AI platform. |
| 2. | 360dialog GmbH* | Torstraße 61 10119 Berlin |
info@er‑secure.de | user ID number (telephone number registered in the WhatsApp service), message content, metadata (size, date of sending, and message status) | Sending communications via the WhatsApp application. Applicable only to customers using the WhatsApp channel. |
| 3. | Google Cloud (applicable Google contracting entity)** | As specified for the applicable entity in Google’s official contracting entity list. | Google Cloud Data Protection Team | prompts, instructions, uploaded or otherwise provided content, contextual information, model outputs, and related technical metadata | Provision of cloud-based artificial intelligence functionalities within the Manago AI platform. |
* This sub-processor applies only to the Customers who have purchased the additional WhatsApp functionalit; 360dialog does not a sub-processor in case of the basic version (without WhatsApp) of the Manago AI system.
** This sub-processor applies only to Customers using the AI modules available within the Manago AI platform.
