Manago AI is the new name for SALESmanago. Read our rebrand story here
Manago AI runs email, SMS, web push, mobile push, in-app, website, and social ads from one platform, all drawing on the same customer data. Send one-off campaigns or build them into automated journeys that reach each customer where they actually are.
Plan how your channels work together, starting with broad mass reach and following up with more precise messages to customers who are engaged.
Automatically identify the channel where each customer is most active and responsive, delivering every message where it is most likely to be seen and acted on.
Keep every customer's experience consistent across channels, so the offer they see now matches the one they saw before, regardless of channel.
Manage email, SMS, WhatsApp, Viber, and web push from one place.
Create emails using built-in creator, with AI drafting templates that match your Brand DNA.
Make every email engaging and fully personalised with a rich library of interactive widgets.
Send at scale with high deliverability and speed, powered by Manago AI's own sending servers.
Send and receive SMS through Manago AI’s built-in gateway.
Personalise messages with customer attributes and purchase history.
Support two-way SMS conversations.
Send template messages and manage session conversations.
Add images, videos, and documents to WhatsApp campaigns.
Use WhatsApp inside omnichannel journeys.
Send personalised mobile push messages as standalone campaigns or as steps within omnichannel workflows.
Personalise notifications using customer attributes, behavioural data, and dynamic placeholders.
Reach anonymous app users before they register.
Reach visitors after they leave your website.
Add abandoned cart, recently viewed, and AI-recommended products.
Engage visitors who have not subscribed to email.
When all your channels draw from the same customer intelligence and coordinate automatically, your team delivers more relevant experiences with less manual effort across every touchpoint.
Meeting customers on the channels they actually use keeps your brand visible without adding extra work. With Manago AI, you can manage consistent multi-channel communication easily from one place.
Every channel is another opportunity to reach customers at the right moment. Automated cross-channel follow-ups adapt to each person’s behavior, helping deepen engagement at every step.
Attribution analytics help you see which channels and touchpoints bring real value, so your team can spend more wisely and avoid wasting budget on what does not work.
The same intelligence powering your email and SMS also drives your app notifications, website experience, and social advertising audiences, so every touchpoint knows your customer.
Send personalised promotions, updates, and notifications on Viber.
Add Viber to automated omnichannel journeys.
Reach markets where Viber is a key communication channel.
Show promotions, updates, and reminders inside your app.
Personalise messages with profile data and preferences.
Use in-app messages in campaigns or automated journeys.
Sync CDP segments to Google, Facebook, and TikTok.
Use behavioural and transactional data for retargeting.
Keep ad audiences updated automatically.
Target pop-ups and banners with customer data.
Use purchase history, interests, loyalty status, and churn risk.
Add on-site targeting to campaigns or workflows.
Trigger journey steps from opens, clicks, purchases, and replies.
Activate the best channel based on engagement history.
Coordinate email, SMS, push, on-site, WhatsApp, and ads.
Manago AI supports email, SMS, web push notifications, mobile push notifications, in-app notifications, WhatsApp, Viber, on-site pop-ups and banners, and social advertising audiences across Google, Facebook, and TikTok. All channels are managed and coordinated from a single platform.
Yes. Manago AI includes a built-in SMS gateway. Your team can send and receive SMS messages without a third-party provider. Two-way SMS communication is supported, enabling interactive conversations with customers alongside standard promotional and transactional messaging.
Yes. Manago AI's AI-powered channel selection identifies the channel where each customer is most active and responsive. Within omnichannel workflows, messages are automatically delivered through the channel most likely to generate engagement for each individual, rather than sending the same channel to everyone.
An omnichannel workflow is an automated customer journey that coordinates communication across multiple channels from a single workflow. Customer actions such as email opens, link clicks, purchases, and message responses trigger the next step automatically, adapting the journey in real time based on how each individual behaves.
Yes. Manago AI's Social Ads Audiences feature syncs CDP segments directly to Google, Facebook, and TikTok. Your team can activate behavioural, transactional, and life cycle-based segments for retargeting and lookalike audience creation, with automatic synchronisation to keep advertising audiences up to date.
No. Manago AI brings email, SMS, push notifications, WhatsApp, Viber, on-site messaging, and social advertising audiences into a single platform. Your team creates, manages, and coordinates campaigns across all channels without switching between tools or maintaining separate channel integrations.
